Troubleshooting Guides · Free Tool
Guided Wave Radar Fault Finder
Choose what the GWR transmitter shows and get the likely causes, with checks on the echo curve and the fixes.
Lost echoEnd of probeInterface wrongCoating
SymptomReads end of probe or empty when not
Most likely causeDielectric too low for probe type
First checkWeak level peak on echo curve
Causes in order of likelihood
| Cause | How to check | Fix |
|---|---|---|
| Dielectric too low for probe type | Weak level peak on echo curve | Use coaxial or single lead in chamber; adjust thresholds |
| Wrong probe length setting | Compare with measured probe | Correct length |
| Probe disconnected or broken | No reference pulse | Repair or replace probe |
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Before You Start
- Work under a permit, inform the control room and put the loop in manual or bypass the trip before touching a live instrument.
- Save the echo curve before changing anything.
- Check probe type, length, reference point and dielectric settings.
- Compare with a gauge glass or manual dip.
Guided Wave Radar Fault Finder: All Symptoms
Reads end of probe or empty when not
| Likely cause | How to check | Fix |
|---|---|---|
| Dielectric too low for probe type | Weak level peak on echo curve | Use coaxial or single lead in chamber; adjust thresholds |
| Wrong probe length setting | Compare with measured probe | Correct length |
| Probe disconnected or broken | No reference pulse | Repair or replace probe |
Reads full or near top
| Likely cause | How to check | Fix |
|---|---|---|
| Condensation or buildup at nozzle | Peak near top on echo curve | Clean; adjust upper blocking or threshold |
| Probe touching nozzle wall | Inspect installation | Centre probe; use larger nozzle |
| Level truly in upper dead zone | Compare with gauge | Reconfigure range |
Interface level wrong
| Likely cause | How to check | Fix |
|---|---|---|
| Wrong upper liquid dielectric | Check settings | Enter correct dielectric |
| Emulsion layer | Sample at several heights | Accept emulsion or use other technology |
| Upper layer too thin | Check minimum layer thickness | Accept limit or change method |
Reading jumps
| Likely cause | How to check | Fix |
|---|---|---|
| Coating along probe | Multiple peaks on echo curve | Clean probe; choose coated probe type |
| Turbulence or foam in vessel | Correlates with agitator or filling | Use stilling well or chamber |
| Interference from chamber inlets | Peaks at nozzle heights | Adjust thresholds; centring disc |
Key insight: the echo curve is the truth: save it at commissioning and compare whenever the reading looks wrong.
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Frequently Asked Questions
Can GWR measure interface?
Yes, if the upper liquid has a lower dielectric and the layers are clear.
Why does coating matter?
Buildup along the probe creates echoes and can mask the real level.
Is GWR affected by density?
Not for total level, which is a major advantage over DP and displacers.
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