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Radar and Ultrasonic Level Fault Finding Guide

A one page guide to non contact level problems: lost echoes, false echoes, foam, condensation, buildup and configuration.

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Radar and Ultrasonic Level Fault Finding Guide PDF preview

A one page A4 guide to print for the workshop or keep on your phone in the field. The full content is also shown below.

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Before you start

  • Permit, isolation and control room informed.
  • Put the loop in manual or inhibit trips as authorised.
  • Use certified test equipment in hazardous areas.
  • Record as found readings before changing anything.

Quick checks

  • Save the echo curve first.
  • Reference height and units correct?
  • Antenna clean and dry?
  • Mapping done at low level?
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Symptoms, causes and fixes

SymptomLikely causesChecks and fixes
Lost echoFoam, turbulence, low dielectric, antenna buildupCheck echo curve; clean antenna; consider GWR or stilling well
Reads constant levelLocked on a false echo from internalsRedo false echo mapping at low level
Reads full when emptyEcho inside blocking distance, condensation on antennaCheck blocking distance; heat or purge antenna
Jumps between valuesAgitator, filling stream, multiple echoesMove sensor; map; increase damping slightly
Ultrasonic reads wrong in closed tankVapour changes speed of sound, temperature gradientUse radar; check temperature compensation
Offset errorWrong reference height or tank heightMeasure ullage manually; correct reference
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NAMUR NE107 status

StatusMeaningAction
F FailureOutput invalidRepair or replace; check loop goes to safe state
C Function checkSimulation, calibration or maintenance activeFinish the work, return to normal mode
S Out of specificationOperating outside limits or uncertainCheck process conditions and sensor
M Maintenance requiredStill valid but degradingPlan maintenance before failure

Related Tools, Procedures and Calculators

Frequently Asked Questions

What is false echo mapping?

Recording fixed echoes from internals so the transmitter ignores them.

Why does foam cause problems?

Foam can absorb or scatter the signal.

When should GWR replace radar?

For foam, low dielectric, chambers and interface measurement.

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